Complaint regarding refund from Snapdeal

I have ordered a nike blue air shoe . But it was fake thats why i have returned it.In my returning process i gave an incorrect account number after that i maild to snapdeal that it was not my account number. They replied me that it will be okay if i submit the account details to them.Today they gave me a notification that my refund is successful but I didn’t get any money till now.please help me.Even i have written lots of time to snapdeal but they are not giving any responses please help.

Bidisha Devi
Tezpur 784001, Assam

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