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Complaint regarding Samsung service

A complaint had been lodged on 02.10.2017 at samsung helpline no for the issue of nonworking of microwave oven. The service engineer arrived on 03.10.2017 and told that a part needed to be replaced for which he had taken Rs.500/- as advance. On 13.10.2017 another engineer arrived with a wrong part which was not fitted into the machine. Till now i.e. 28.10.2017 they are unable to resolve my issue and telling that an another 1 week would be required to resolve the issue.

The file attached with this complaint is the service slip provided by the engineer on 03.10.201.

Arghya Hazra
KOLKATA 700063, West Bengal
Email: axxxxxxxxxxt@yahoo.com



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