Refund from Akbar Travels (Rs.4,880):
Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012.
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and…
Abhishek Verma, Nagawara, Bangalore 560077
Refund delayed by MakeMyTrip – Rs.34,752/-:
Mr. Shraddha Raikar of Mumbai had booked ticket from Mumbai to Chicago through MakeMyTrip.com on 09-06-2009 through his credit card. Due to some technical problem the ticket booking was not successful and finally Mr. Raikar opted for cancellation and refund. MakeMyTrip had been delaying the refund for more than three weeks and Mr. Raikar posted a complaint in the Forum. We took up the matter with MakeMyTrip and could obtain the refund for Mr. Raikar…
Makemytrip.com - 08.07.2009
Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back.
Manesar, Gurgaon, Haryana - 23.08.2013
Refund from DTDC – Rs.1,040/-: Mr. Vivek Sharma of Bangalore, Karnataka (vivek0217[@]gmail.com) sent a courier through DTDC , reference number D17166789, on 10th May 2014 but it was lost on its way to Delhi. Package contained shoes worth Rs800 which was declared. He had submitted all documents in support of his claim of Rs 1040 (800+ 240 courier charges) but DTDC were not processing the same. Mr. Sharma posted his complaint with ICF on 12-08-2014 and finally got his claim settled by 04-09-2014.
Mr. Vivek Sharma, Bangalore, Karnataka
Refund from Flipkart – Rs.249/-: Mr. Tapas Kar of Dum Dum, Kolkata, West Bengal (Email: email@example.com) ordered “Karpine Flip Cover for Asus Zenfone 5 A501CG” from Flipkart.com on 13 September,2014. But he received a damaged product and was assured of refund by Flipkart. But the defective product was not picked up and no refund was made even after repeated requests. Mr. Kar posted his complaint with ICF on 27-09-2014 and finally got refund by 01-10-2014.
Tapas Kar, Kolkata, West Bengal
Refund from Recall Techno Estate – Rs.1,860/- : Ms. Shikha Srivastava, Ballia, UP paid Rs.2,394/- to Recall Techno Estate towards job offer call received from AGT India Career Services. However, after paying the initial money, she was again asked to pay more money which was not disclosed to her earlier. The customer asked for refund of money but the firm was not responding. She posted her complaint with ICF on 23-11-2015 and the matter was taken up with the company. She finally got her refund, …
Shikha Srivastava, Ballia, UP
Refund complaint against MakeMyTrip – Rs.32,444/-:
Rahul Lodha & Deepali Jain of Parsiwada, Maharashtra (Email: rahullodha26(at)gmail.com) had booked from Delhi to Leh (on August 3rd 2010) through Make My Trip (MMT) for August 15th , 2010 by Kighfisher. MakeMyTrip did not provide the ticket and on 09-08-2010 Mr. Lodha found out from Kingfisher that no such flight was schedule for the said date of booking. Mr. Lodha subsequently cancelled the ticket and requested for refund which was not fort…
Makemytrip - 19.08.2010
Cancellation and refund from Tradus Rs.4,201/-: Akshay Bhat of Jharkhand (akshay[at]astra.xlri.ac.in) ordered one Casio Edifice watch from Tradus at a discounted price of Rs.4201/-. He was however not satisfied with the feedback on the product and wanted to cancel the product. He did not get any assistance from Tradus in cancelling the order and therefore he posted a complaint with ICF on 03-09-2013 and the matter was taken up with Tradus. Mr. Akshay Bhat got the issue resolved on or about 08-0…
XLRI, Jharkhand - 08-09-2013
Complaint against MakeMyTrip for short-refund – Rs.4,285/-:
Mr. Angad Nagpal of Delhi (Email: angad_21(at)hotmail.com) had received short payment of refund against the cancellation of Kingfisher Airlines flight booked through MakeMyTrip in the sum of Rs.4,285/-. After not receiving the short paid refund amount even after reminders, Mr. Nagpal posted his complaint with ICF. ICF took up the matter with MMT and Mr. Nagpal received his balance refund amount on 26-07-2010.
Makemytrip - 26.07.2010