Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f…
Ms. Rema Chongtham, Hyderabad, Andhra Pradesh
Refund from Naaptol – Rs.4,373/- :
Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-…
ChanndaNagar, Andhra Pradesh - 20.06.2013
Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Samsung - 10.07.2009
Refund from Snapdeal for return of damaged product – Rs.4,469/: Mrs. Lina Heredia of Mumbai, Maharashtra (russel_athaide[@]hotmail.com) ordered a “study table with 3 Drawers” from Snapdeal which arrived in damaged condition. Though snapdeal agreed to take it back they asked the customer to return the product with a reimbursable courier charge of Rs.400/-. However, the customer could not find any courier for Rs.400/- to deliver the product and Snapdeal were not willing to co-operate. Mrs. Lina po…
Mrs. Lina Heredia, Mumbai, Maharashtra
LIC not reissuing survival/maturity benefit cheque:
Ms. Neetu Singh, Hyderabad, Andhra Pradesh LIC policy matured on 27-02-2013 but the maturity cheque was despatched to the old address even though she had provided the required NEFT mandate with new address. LIC said it will take time to get back the cheque and issue no payment instructions. She posted her complaint at ICF on 01-04-2013 and subsequently got the amount by 12-04-2013.
Life Insurance Corpn. of India - 12.04.2013
Website renewal was not done inspite of payment – Rs.2,404.50:
Suresh Thiagarajan of Basavanagar, Bangalore, Karnataka (Email: suresh_jewels(at)yahoo.com) had paid an amount of Rs. 2404.50 towards the domain renewal and hosting charges as of 20th Nov 2012 to Internet Worldwide, Bangalore – 560006 on 20/11/2012. The domain was due to expire by 12th Dec 2012. He also received the invoice for the amount paid and was assured that the domain will be renewed from 13th Dec 2012 to 12th Dec 2013. H…
Complaint against Reliance General Insurance / Medi Assist India TPA – Rs.32,643/-:
Prashant Moda of Delhi (Email: modapkbl(at)rediffmail.com), had submitted his mediclaim bill with Medi Assist India, TPA of Reliance General Insurance in June 2009. The claim was not settled till January 2010 when he posted the complaint with ICF and ICF took up the complaint with Reliance/Mediassist. His claim was finally settled on 13-05-2010 for Rs.32.643.
Reliance General Insurance - 13.05.2010
Refund from Kidzee – Rs.14,500/-: Mr. Sankar Roy of Barasat, Kolkata 700128 had admitted his daughter at junior kg at kidzee barasat, kolkata, for the new session to be started from April 2015. But before starting of the new session he applied for the withdrawal of his daughter from the school and requested to refund the fees of Rs.14500 which the school authorities denied to refund. Mr. Roy posted his complaint with ICF on 07-03-2015 and the same was taken up the school authorities.…
Sankar Roy, Barasat, Kolkata
Refund from Zenify – Rs.13,000/- : Ms. Sneha Joshi of Bangalore 560076, Karnataka availed flat rental services from Zenify. While terminating the services, Zenify refused to refund full amount and applied wrong charges. She posted her complaint on ICF portal on 18-02-2018 and the matter was taken up with the company. Finally, Zenify agreed to waive of charges and customer received refund to her satisfaction.
Ms. Sneha Joshi, Bangalore 560076, Karnataka
Refund from Indiaplaza – Rs.1,999/-
Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza agai…