Tag: zomato

Complaint regarding no refund from Zomato for non-delivery

I had ordered through Zomato from freshmenu on 13th December 2018 in the morning which comes to a total of around 82 rs. The order was all confirmed and it showed that it was being prepared. Then about half an he later, a delivery guy called and informed that he could not reach since he …

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Zomato delivered non-veg in place of order for veg noodles

Unprofessional approach of Zomato in order handling. I have ordered for veg. Schwazen noodles through Zomato on 02.12.18 vide order no. .1585207561. However they have delivered a non veg noodles. My family is pure vegetarian and this unprofessional approach has disturbed my religious belief and system. A company has got certain responsibilities which is expected …

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Cash back not received on Zomato order paid through PayTm

No response from 24*7 customer care. Value: 350. I ordered on zomato via paytm wallet using a promo code as it said cashback offer. But I never received any cashback even after 5 days. I reported it to the customer care. But they don’t respond. There is no other means to contact them as well. …

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Received burnt food item from Zomato

complaint against the zomato for delivering burnt food. I had ordered food from zomato on 19th sept and got burnt food then had a conversation with customer care they didnt listen my concern then i uploaded the burnt food pics to their custmer email id but they didnt return my money till now after so …

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Complaint regarding refund from Zomato for short delivery

I am a regular user of Zomato App. On 21st June, 2018, I had placed order at Cocoa Bakery through Zomato app worth Rs. 403. I had made payment through debit card. The bakery called and informed they didn’t have a lot of the things I had ordered. So, I changed my order and now …

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Refund not received from Zomato for cancelled order

I placed order few days back from burger king through zomato and because of some reason they cancel order and said that they’ll refund my money but its being 5 days and i didn’t get my money. So please do something as soon as possible and refund my money. My order id is 1675539374 Prachi …

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Zomato irregular in making payments

We are tied up with zomato for some time now. their payments have always been irregular and uncategorised. recently we have noticed that some orders were not paid out in the settlement. on checking further, we realised that the status of these orders is showing as refunded for online paid orders despite the orders being …

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