ACT Broadband | India Consumer Forum

Tag: ACT Broadband

Complaint regarding refund of SD from ACT Fibernet

I registered for ACT Lighting plan and paid Rs 11089 as advance rental for 6 months+ security deposit. The connection was installed on 16 June and from day 1, I faced frequent connectivity issues and slow speed for which multiple times complaint were raised but issue couldn’t be resolved by their technician. On 24 Jul, …

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Complaint regarding ACT Fibrenet, No service since last 7 days

With reference to the above, this is to bring to your notice, that I have availed of ACT Broadband services since September 2020 and have continued using the same for WFH purpose. In the recent cyclone Tauktae, the services were disrupted and I had understood that it would take 1-2 days to return. I have …

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Complaint regarding new connection from ACT broadband

So, I have contacted to ACT customer care regarding new connection on 6th feb, 2021. and the agent have sent me the plan details and i selected a plan for 3 months and he shared the documents checklist and the payment link and I did the payment for the same instantly and i requested for …

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Complaint regarding refund from ACT Fibernet

Sir, I paid 4500 /- money new internet connection ACT fibernet. 20 days before but I didn’t get any new installation services, so I approached my refund amount still I didn’t get any refund amount. i complaint number of times to ACT Customer care still no response. I lost my work due this ACT fibernet …

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Complaint regarding refund from ACT Fibernet

I took a connection from act and also they told me to make a payment online I did all the formalities and after that installation person said that need to pay Rs. 2000 extra amount for the installation as they said cant do the installation in our area..before doing all this they should check the …

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Act broadband not refunding my money

I asked for fibre connection on 5 th October, without checking the availability that girl who called me from ACT ,said tomorrow we will fix like that ,so I paid 3402 and after that there was no proper response from that girl and after 4 day one person visited from ACT  and told that it …

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Internet line disconnected by ACT

I lost my internet connection on 23/03/2020 because the cable was cut by the ACT technical team due to junction box issue so, i raised a ticket on the same day at 10:00AM n got a reply saying it ll be resolved by 6:00PM on same day but, till date they haven’t fixed it & …

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