India Consumer Forum for online consumer complaints - Part 2

Regarding membership services from Club Exotica

I took membership in December 2025 but now in May 2026 they have not done anything.  Customers are trapped and giving wrong information. No hotel booking is being done and no complimentary dinner is provided. I want to complaint. Visshnu Amritsar, Punjab 143001 Email: lxxxxxxxxxu@gmail.com

Regarding experience with ETERNAL TRIPS Membership

I am writing this post as a detailed account of my experience with Eternal Trips so that potential buyers can make an informed decision before spending their hard-earned money. The Sales Experience Before purchasing the membership, the sales team was extremely active and responsive. Calls were frequent.? Follow-ups were regular.? Questions were answered quickly. Like …

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Money paid for Online Course, content not delivered

I bought an online course – – Advanced Digital Product Mastery Program on 23rd May 2026. In the event it was promised 52 weeks live program session but none of the session invites I received nor any type of communication. I have tried to contact the Expert Mentor, Contact +91 93xxxxxx6 (Vxxxxy) but didn’t receive …

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Complaint regarding order placed with Snapmint

Regarding order #62xxxxx6. Snapmint executive personally called me and assured me that I would receive the parcel by 24th May. Today is 25th May, and there is still no dispatch update. I personally visited the delivery hub and was informed that the parcel has not even been scanned there and has not been received by …

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KYC rejected without valid reason, no support from HDFC

I am writing to formally raise a serious concern that goes beyond poor customer service. My KYC has been rejected — repeatedly — with no valid reason provided. No explanation. No specific deficiency identified. No documentation of what is wrong. Given the complete absence of any legitimate basis for these rejections, and the pattern of …

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Refund of fare from Makemytrip, Indigo

Through Make my trip., we had booked two tickets  from Dubai to Pune for an Indigo flight. The flight was  for 4th March 2026.  The flight got cancelled by Indigo due to unavoidable circumstances. As senior citizens we could not process the refund of the fare then. We had sent an email to Indigo with …

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No delivery by Domino’s after advance payment

I would like to lodge a formal complaint regarding the non-delivery of an online order by Jubilant Food work Limited ( Domino’s Pizza) . On 4th March 2026 at around 4:30 PM, my 14-year-old son, placed an online order (Order No. #xxxx) with full advance payment. The order was placed at your outlet located at …

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