alik_bh | India Consumer Forum

Payment debited but order not delivered by Amazon

I have Ordered 4+2 Kg of Surf Excel Matic and deducted Rs. 898 from my United Bank Of India, Bhatpara Branch as under but on tracking it it shown that payment is due. Please look into the matter and deliver the same at the earliest. Transaction Details Account Number 0114010116342 Transaction Date 02/03/2019 Transaction Amount …

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ICICI Bank levies penal charges without intimation – reversal requested by customer: Dr.Boopathi Manickam of Madurai (psbmmba(at)yahoo.co.in) on 14-10-2009 – ICICI bank had debited Rs.365.00/- on 07/03/2009 as penal charges for Jan 2009 and Rs.358.48/- on 28/03/2009 as penal charges for Feb 2009 from the customer’s current a/c. without intimation about upward revision of monthly average balance. The customer complained to the branch manager many times orally and also in writing. Since no … Read more ICICI Bank - 24.10.2009

Refund from Red Bus / Travel services for changing bus service: Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t… Read more Redbus.in - 31.03.2013Chennai

Refund from Yatra.com: Rs.8,500/-: Himani Mehrotra, Pune, Maharashtra Email: himani.mehrotra(at)tcs.com booked two bookings of kingfisher airline on date Wed, 24 Oct,2012, 11:35 with reference number 06081218736 (Pune to delhi) and Mon, 29 Oct,2012 , 09:00 with reference number 06081218215 (Delhi to Pune). The flight was subsequently cancelled by the airlines but the refund was not forthcoming. They said whenever kingfisher will refund them they’ll refund the passenger. Mr. Mehrotra posted … Read more Yatra.com - 07.02.2013

Refund against defective Prestige induction cook top – Rs.3,500/-: Mohan Lal Agrawal of Ghantaghar Chock Niharika Korba, Chhattishgarh purchased prestige induction cooktop pic 3.0 v2 in September 1012 with warranty. But After 15 days of using Induction cook top developed defects. It was serviced by the company but again after 10 days it starter giving problems. The device went out of order 5 times in 7 months and Mr. Agrawal demanded refund or replacement. Getting no response from the dealer … Read more Prestige - 13.04.2013

Refund from Travolook – Rs.29,775/- : Mr. Arpit Makwana of Thane, Maharashtra tried to book tickets on the portal Travolook however the booking got cancelled due to fare expiration. Customer wrote to the portal for refund however did not receive the same. Customer approached ICF on 15-01-2021 and the matter was taken up with Travolook. Finally customer got refund by 03-02-2021. Thane, Maharashtra 401107

Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013. Calicut, Vadakara, Kerala - 21.08.2013

Complaint against Kotak Mahindra Bank for illegal deduction of money from SB Account – Rs.2,500 : Mr. Ravi Ranjan Sinha of Gurgaon had posted complaint in the Forum on 23-08-2009 that Kotak Mahindra had changed his SB a/c type with informing him and the bank had started deducting charges for non-maintenance of minimum balance in his account, which he was not subject to. The bank had deducted more than Rs.2500/- in the last three quarters. ICF took up the matter with Kotak Mahindra bank got th… Read more Ravin Ranjan Sinha, Gurgaon

Replacement by Furniture Junction, Kolkata – Rs.53,000/-: Sandhya Sinhamahapatra, East Beraberi, Kolkata – 700136, West Bengal (Email: sandhyasinhamahapatra(at)yahoo.com) booked two products in the exhibition of furniture at ‘Ice Sketting Ring’ from ‘Furniture Junction’ by giving Rs 1000 on 25th August 2012. Delivered product( Marble Dining Table(6+1)) was completely different from the ordered product & in case of 5 Doors Wardrobe with Mirror there was no change made but two drawers were vani… Read more Furniture Junction, Kolkata

Refund from Travolook – Rs.4,931/-: Mr. Alpeshkumar Gohil of Nani Rajasthali, Gujarat 364270 booked flight tickets on portal Travolook on 23-03-3021. However, the ticket got cancelled due to fare expiration and the customer was told that the refund would be soon. However, customer did not get refund and he posted his complaint with ICF on 14-04-2021. The matter was taken up with Travolook and customer finally got his refund by 20-04-2021. Nani Rajasthali, Gujarat 364270

Quality complaint against Monginis cake: Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch… Read more Monginis

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