ICF | India Consumer Forum - Part 4

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Homeshop18 ordered to pay compensation towards gift vouchers

Have you received a Gift Voucher or been assured of a gift voucher along with a product but not receiving the value or benefits of the voucher? You can seek remedy by approaching the Consumer Commission under Consumer Protection Act, 2019. Here is a case that will explain things in detail. Mridul Jain Vs. Home …

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Can I use android mobile without linking to Google account?

When you set-up the android phone it will ask for Google account. The question that comes to mind is whether a Google account needs to be linked to use an Android phone. A simple answer is NO, but this comes with its own limitations, as discussed below: Basically you need Google account to download apps …

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Payment of gratuity to private employees as per the Gratuity Act

The Payment of Gratuity Act, 1972 applies to establishments employing 10 or more persons. The main purpose for enacting this Act is to provide social security to workman after retirement, whether retirement is a result of superannuation, or physical disablement or impairment of vital part of the body. Therefore, the Payment of Gratuity Act, 1972 …

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LPG Gas distribution agency ordered to repay costs to customers

A written complaint from the Consumer Union, Vairengte South Branch was submitted to the President, District Forum Kolasib District on 22nd August 2012 against M/s Auva Gas Agency, Vairengte. The complaints were: (i) Excessive rate for new connection of LPG; (ii) Non-issue of receipt by agency; (iii) Inferior goods supplied; (iv) Non gas lighter is supplied; (v) MRP is …

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Wrong product delivered by Myntra but denied refund

I have ordered a navy blue BlackBerry Jean’s from myntra on 31 december,  it got delivered on 2nd Jan , but the product was wrong, it was a really disgusting  brown pant, then I immediately made a return request, but the delivery agent denied return pickup stating it was a different  product, then I filed …

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Fees for filing consumer complaint

Fee for making complaints under Consumer Protection Act, 2019: (1) Every complaint filed under sub-section (1) of section 35 or under sub-clauses (i) and (ii) of clause (a) of sub-section (1) of section 47 or under sub-clauses (i) and (ii) of clause (a) of sub-section (1) of section 58 shall be accompanied by a fee, …

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GoIbibo directed to compensate for deficiency in service in hotel booking

Briefly stated, the complainant made booking of Bus, Air Ticket as well as Hotel for his visit to Nepal, Kathmandu, through Go Ibibo for the period 23.2.2018 to 26.2.2018. The complainant made booking of Bus Tickets through Opposite Parties on 23.2.2018 from Chandigarh to New Delhi through OPs website postal, but when no confirmation was …

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