ICF | India Consumer Forum - Part 2
Beware of making UPI payments to strangers. Always transfer money to bank account after due diligence.

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Can I use android mobile without linking to Google account?

When you set-up the android phone it will ask for Google account. The question that comes to mind is whether a Google account needs to be linked to use an Android phone. A simple answer is NO, but this comes with its own limitations, as discussed below: Basically you need Google account to download apps …

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Payment of gratuity to private employees as per the Gratuity Act

The Payment of Gratuity Act, 1972 applies to establishments employing 10 or more persons. The main purpose for enacting this Act is to provide social security to workman after retirement, whether retirement is a result of superannuation, or physical disablement or impairment of vital part of the body. Therefore, the Payment of Gratuity Act, 1972 …

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LPG Gas distribution agency ordered to repay costs to customers

A written complaint from the Consumer Union, Vairengte South Branch was submitted to the President, District Forum Kolasib District on 22nd August 2012 against M/s Auva Gas Agency, Vairengte. The complaints were: (i) Excessive rate for new connection of LPG; (ii) Non-issue of receipt by agency; (iii) Inferior goods supplied; (iv) Non gas lighter is supplied; (v) MRP is …

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Wrong product delivered by Myntra but denied refund

I have ordered a navy blue BlackBerry Jean’s from myntra on 31 december,  it got delivered on 2nd Jan , but the product was wrong, it was a really disgusting  brown pant, then I immediately made a return request, but the delivery agent denied return pickup stating it was a different  product, then I filed …

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Consumer rights guaranteed under Consumer Protection Act

Consumers have been guaranteed of the following rights under the Act. Right to Safety:  The right to be protected against the marketing of goods and services, which arehazardous to life and property. Right to be informed: The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as …

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Fees for filing consumer complaint

Fee for making complaints under Consumer Protection Act, 2019: (1) Every complaint filed under sub-section (1) of section 35 or under sub-clauses (i) and (ii) of clause (a) of sub-section (1) of section 47 or under sub-clauses (i) and (ii) of clause (a) of sub-section (1) of section 58 shall be accompanied by a fee, …

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Consumer rights enhanced under new Consumer Protection Act 2019

The Consumer Protection Act, 2019 (2019 Act) came into effect following Presidential assent and this Act repeals the previous Act of 1986 which was earlier amended from time-to-time to keep pace with the changing economic and consumer market scenario. The new Act of 2019 has substantially enhanced the scope of protection afforded to consumers, by …

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