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Delay in delivery by thebigbookbox.com

Had placed order on Aug 17 for a Harry Potter box on thebigbookbox.com. It was said that the order would take a max of 2 months to be delivered. Due to lack of contact details, I left a few messages on their Facebook handle and got a reply that the order was dispatched on Oct …

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Replacemnet of mobile from Homeshop18 – Rs.6,199/-: Mahesh Vijay, Cochin, Kerala (Email: maheshvijay82[at]gmail.com) bought a Sony Xperia Tipo Mobile Phone (Black) from Home Shop 18 online website against the order no.926276277, dated 06th June, 2013, for an amount of Rs.6,199.00. The phone turned out to be defective with various functional issues. He contacted HOMESHOP18 the very next day and informed them about the issue with the new phone. HOMESHOP18 asked Mr. Vijay to return the product i… Read more Cochin, Kerala - 10.07.2013

Claim against MakeMyTrip / Shiftthoughts Consulting – Rs.5500/-: Mr. Brij Mohan Bhatt of New Delhi (brij.bhatt(at)maxbupa.com) had done a transaction with Shiftthoughts Consulting on 03-10-2009 to avail an offer through MakeMyTrip.com for the value of Rs.5,513.90. Mr. Bhatt neither received the coupon nor any communication from MMT. They did not agree to refund the money. Mr Bhatt posted his complaint with the Forum on 04-06-2010 and the Forum took up the same with MMT. After follow-up and f… Read more Makemytrip - 20.07.2010

Complaint against Nivea Soft Cream – Rs.1,529/-: Mrs. Rekha Goyal of Nangal, Punjab (goyal1961@yahoo.co.in) had posted a complaint with ICF on 02-12-2009 with regard to Nivea Soft Cream purchased from the local market. She had stated that her faced swelled on using the cream and she incurred Rs.1,529/- for treatment. ICF submitted the claim to Nivea and on 11-01-2010 Mrs. Rekha Goyal has confirmed that she got refund of cost of nivea soft and medical expenses. Nivea - 11.01.2010

Replacement of iphone by Flipkart – Rs.34,499/-: Mr. Finny Thomas of Kashipur 244713, Uttarakhand had ordered for iPhone 6s Plus from Flipkart and received same on 21st of November, 2018. He started facing charging and dicharge issues with this new phone. He did not receive support from Flipkart who asked him to visit the service centre. He did not get support from service centre too. Mr. Thomas posted his complaint at ICF on 01-12-2018 and the matter was taken up with Flipkart and the service… Read more Kashipur 244713, Uttarakhand

Refund from Shopkaar.com – Rs.5,999/- : Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand ordered for a Redmi mobile worth Rs.5999/- on website shopkaar.com through online payment. After a week, this site had been closed and his order did not get delivered. He also did not get his refund. Mr. Prasad posted his complaint with ICF on 05-01-2018 and the matter was taken up with the parties concerned. After follow-ups, Mr. Prasad got refund on 13-01-2018. Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand

Quality complaint against Monginis cake: Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch… Read more Monginis

Customer charged for unsolicited debit card – Complaint against ICICI Bank: Dr. Boopathi Manickam of Madurai (psbmmba@yahoo.co.in) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed. ICICI Bank - 30.12.2009

Failed transaction refund from Flipkart – Rs.3,320/- : Domnic Nadar, Bannerghatta Road, Karnataka (Email: domnic.nadar[at]gmail.com) placed an order on flipkart using Net banking option on 15th of May, 2013. Due to technical Error, the transaction could not proceed to completion but amount was deducted. For more than a month now he did not get his refund despte contacting Flipkart many times. He posted his complaint with ICF on 19-06-2013 and finally got his refund amount on or about 28-06-… Read more Bannerghatta Road, Karnataka - 28.06.2013

Refund from Homeshop18 – Rs.380/- : Manash Nath of Shillong, MEGHALAYA placed an order with Homeshop18 on 19-10-2014 but he neither got the product nor the money. He did not get any assistance from HS in the matter. He posted his complaint with ICF on 24-11-2014 and got his money back on 27-11-2014. nath_manash@yahoo.comManash Nath, Shillong, Meghalaya

Refund from Homeshop18 – Rs.5,699/-: Mr. Dileep Kumar Gupta of Sultanpur, Uttar Pradesh (Email: shivshantgupta[@]gmail.com) ordered a projector with Homeshop18, and receive this by paying cash 5699/-. But the product did not work and was sent back to Homeshop18. He however did not get refund and posted his complaint with ICF on 05-01-2015. The matter was taken up with Homeshop18 and got his money back by 24-02-2015. Dileep Kumar Gupta, Sultanpur, Uttar Pradesh

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