robert_an | India Consumer Forum

Complaint regarding refund due from Travolook

Refund the flight booking amount – Travolook. Value: 4959. Booked Indigo airlines ticket on 5th April 2021 in Travolook website and got a message that Booking is in progress and will be confirmed within 30 min. But received an email stating booking is cancelled due to fare expiry. Robert Chennai 600024, Tamil Nadu Email: rxxxxxxxxxy@gmail.com

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Solved Complaints

Refund from 1mg – Rs.2,599/- : Mr. Mohammed Ummer of Bengaluru, Karnataka had ordered Dr Gene FS10E Accusure Pulse Oximeter in 1mg app. The product got delivered on 10.07.2020, but when opened it was found that the machine inside a local product. The customer emailed complaint to 1mg customer service but did not get any remedy. He posted his complaint with ICF on 18-07-2020 and the matter was taken up with them. After follow-ups, customer got his refund on 03-08-2020. Bengaluru, Karnataka

Refund from Red Bus / Travel services for changing bus service: Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t… Read more Redbus.in - 31.03.2013Chennai

Complaint against Nivea Soft Cream – Rs.1,529/-: Mrs. Rekha Goyal of Nangal, Punjab (goyal1961@yahoo.co.in) had posted a complaint with ICF on 02-12-2009 with regard to Nivea Soft Cream purchased from the local market. She had stated that her faced swelled on using the cream and she incurred Rs.1,529/- for treatment. ICF submitted the claim to Nivea and on 11-01-2010 Mrs. Rekha Goyal has confirmed that she got refund of cost of nivea soft and medical expenses. Nivea - 11.01.2010

ABN AMRO complaints – ‘World is Yours’ fraud Transaction on credit card – Rs.9,990/-: Ms. Sugandha of Noida (jash222@gmail.com) posted a complaint in the forum on 23-11-2009 with regard to fraudulent charging of her credit card account with Rs.9,990/- on 10-09-2009 under ABN AMRO Bank’s ‘World is Yours’ scheme. Her repeated requests to ABN AMRO to reverse this unauthorized charge were not attended to by the bank. ICF submitted Ms. Sugandha’s complaint to the bank on 24-11-2009 and th… Read more ABN AMRO - 08.12.2009

Refund of Rs. 42,000/- + documents from Quikr: Mrs. Sujita Kushwaha, Bangalore 560100, Karnataka paid Rs.42,000/- to Quikr for availing RTO services. She had also submitted to Quikr the original documents for verification purpose. However, even after a month there was no development and the customer was unable to take the car out for a drive. She posted her complaint with ICF on 15-03-2017 and the matter was taken up with Quikr. After rigorous follow-ups and guidance to Ms. Kushwaha, she got her… Read more Sujita Kushwaha, Bangalore 560100, Karnataka

Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-: Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009. Makemytrip - 09.11.2009

Refund from Paytm – Rs.1095/-: Mr. Paresh Shah of Vesu, Surat made a recharge from my mobile for payment of Dish TV of Rs 1095. The transaction failed but the amount was deducted from his credit card. Even after a month he did not get his money back. He posted his complaint with ICF on 28-09-2016 and the issue was taken up with Paytm and the customer got his money back by 30-09-2016. Paresh Shah, Vesu, Surat

Refund from Shopclues – Rs.673/- : Ms. Sujatha Nair of Fort, Mumbai ordered (130128180) for Micro Fibre 3 Double Bedsheets with 6 pillow covers on 24/10/17 with Shoplcues but they sent her one Doormat instead. The customer sent numerous emails to Shopclues but there was no action on their part to resolve the issue. Ms. Nair posted her complaint with ICF on 01-11-2017 and the matter was taken up with Shopclues. Ms. Nair finally got her refund by 10-11-2017. Ms. Sujatha Nair, Fort, Mumbai

Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015. Radhika Bansal, Gurgaon, Haryana

Refund from Across Traveller – Rs.10,000/- – Mr. Kodakandla S Sai of Amalapuram, Andhra Pradesh had paid advance to Across Traveller in September 2016 for Kerala Holiday Package but he neither got booking details nor refund. He posted his complaint with ICF on 03-12-2016 and the matter was taken up with the party. Mr. Sai finally got his money back on 04-01-2017. Kodakandla S Sai, Amalapuram, Andhra Pradesh

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