shiv_kum | India Consumer Forum

New NetPlus Internet Connection not working

On date 20 april 2021 I’ve applied for new Net Plus internet connection and paid the full amount of **** as per their guidelines. I said I’ll pay when the internet connection is fully setup but they said you have to pay first in order to start the connection/internet plan on your name. So I …

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Solved Complaints

Replacement by Fire Boltt – Rs.3,999/- : Mr. Ajit Kumar of Patna, Bihar 800023 purchased Fire Boltt smart watch from Amazon but faced issues with the device within the warranty period. Customer lodged a complaint through Boltt portal and also wrote emails to them but to no avail. He submitted his complaint with ICF on 07-10-2021 and the matter was taken up with the company. Finally the issue got resolved to the customer’s satisfaction on around 29-10-2021. Patna, Bihar 800023

SBI Reward Points – Rs. 14,265/- – Mr. Vipul Goel, of Nawabganj, Kanpur 208002, Uttar Pradesh had 57060 SBI reward points(worth ?14265) linked to SBI account. He tried redeeming those points on mobikwik through maxgetmore. The points were deducted but money was not added to mobikwik. By contacting mobikwik, the customer came to know that transaction was not successful and that he should get his points back soon. But even waiting for two months points were not refunded. Mr. Goel posted his com… Read more Nawabganj, Kanpur, UP

Refund from Yatra – Rs.4,509/-: Mr. Randhir Ashar of Nagpur, Maharashtra had posted his complaint on 15-01-2021 regarding refund due from Yatra in the sum of Rs.4,509/-. Yatra had earlier confirmed that his refund has been processed on 03-12-2020. However, customer did not get refund and there was no response from Yatra to his emails. The matter was taken up with Yatra and after follow-ups, Mr. Ashar got his refund by 31st Jan 2021. Nagpur, Maharashtra 440010

IFB washing machine repairs – Rs.27,350/-: Mr. T Kumarasamy of Chennai purchased a IFB Senorita Aqua washing machine from vasanth & co velacherry. On 16.11.2015 he registered a complaint with IFB service center since the washing machine was not working. A technician from from IFB came on 20.11.2015 and told the panel found faulty and it will be replaced by 23.11.2015 by IFB company since it is under warranty period. However, IFB closed the complaint without resolving the same and never attende… Read more Mr. T. Kumarasamy, Chennai

Refund from GoIbio – Rs.1,957/- – Mr. Ishaan Jaimini of Ahmedabad 380015, Gujarat had booked 3 flight tickets saperately in the month of may by HDFC Smartbuy website using his credit card. Due to operational reason the flight was cancelled by the airlines itself. They refunded the amount to goibibo immediately in 30 mins and GoIbibo confirmed the customer that he will get refund within 3 hrs to HDFC SMartbuy account. However, even after three weeks and many mails, he did not get his refund. T… Read more Ahmedabad, Gujarat

Complaint against ITBC Sweepstakes Scheme – Claim for refund of Rs.31,487/-: Mr. Nadeem Syed of Thane, Maharashtra had participated in the ITBC Sweepstakes Scheme by placing orders worth Rs.31,500/- on 17-03-2010 and 18-03-2010. Later he realised that this scheme was a marketing gimmick by ITBC and he opted to cancel the order on 20-03-2010. Not receiving his refund, he posted his complaint with ICF on 13-05-2010 which was presented to ITBC by ICF. Following this, Mr. Nadeem Syed received his… Read more Mr. Nadeem Syed, Thane, Maharashtra - 20.05.2010

Refund from Ostore24 – Rs.575/-: Bhupendra Juvatkar of Thane – 400605, Maharashtra (Email: bhupen_j[at]hotmail.com) ordered 4 Fa Men Deodorant for Rs575.00 plus Rs. 5 shipping on 20th June, 2013 through Axis Credit card, Order ID is 1116. But he did not receive the product even after a month. He sent Many mails to their support team got no response. He posted his complaint with ICF on 22-07-2013 and subsequently got his refund back on or about 24-07-2013. Thane, Maharashtra - 25.07.2013

Return of product by Zara.com – Rs.3,180/-: Ms. C Lalhmingsangi of Chanmari, Aizawl 796007, Mizoram ordered satin Court Shoe of Size-36 with from Zara.com/in by making a payment of Rs.3,180/-. The customer had returned the product as the size was small but the return was rejected by Zara. However, the customer did not get back the product even though the company had assured return of the product within 7 days. Customer posted her complaint with ICF on 17-01-2018 and the matter was taken up with… Read more Chanmari, Aizawl 796007, Mizoram

Refund from Shopkaar.com – Rs.5,999/- : Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand ordered for a Redmi mobile worth Rs.5999/- on website shopkaar.com through online payment. After a week, this site had been closed and his order did not get delivered. He also did not get his refund. Mr. Prasad posted his complaint with ICF on 05-01-2018 and the matter was taken up with the parties concerned. After follow-ups, Mr. Prasad got refund on 13-01-2018. Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand

Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015. Mr. Ramachandra Prabu, Chennai

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