Balance not refunded from PayTm to Bank - India Consumer Forum

Balance not refunded from PayTm to Bank

I would like to tell you that i had transferring an amount of Rs.5209 from my account number to another account through Paytm App (Pos/e-comm) but the amount was not transferred and my account had instantly debited from Rs.5209 so due to the failed transaction paytm has refunded the same amount on 09.11.2016 .for which order number is 2136338777 and bank shared a reference number with paytm for refund is 3xxxxxxxxxxxxxxxx3 as a proof of successful refund. My Account Branch -Cantt Road Lucknow.
Please solve my problem as soon as possible because i am tired of posting complaints i am not getting any responsefrom bank. Please help me.

Ghasiyari mandi, LUCKNOW 226001, Uttar Pradesh

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