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Return of phone from

Return of phone from Mr. Vivek Verma of  Ambalipura, Bangalore 560103, Karnataka ordered for water damage repair of Asus zenfone max phone with They picked up the phone but later sent a mail that due to unavailability of parts the phone could not be repaired. However, while returning the phone they returned a different non-working phone. Even after repeated emails by Mr. Verma, they did not resolve the issue. Mr. Verma posted his complaint with ICF on 30-01-2017 and the matter was taken up with them. After follow-ups, the customer got his phone back with some complimentary gifts. Issue got resolved by 24-02-2017.

Vivek Verma, Bangalore 560103, Karnataka

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