I had done a hotel booking through Booking.com for Estrela Do Mar Beach Resort, Calangute Goa on 11/09/2017 and my credit card was debited for 23599 without a OTP the same day I cancelled my booking and got a email confirmation for my cancellation and my refund was also confirmed but now the resort refused …
Category: Hotels & Restaurants
Poor service of Radisson Blue Hotel
This complaint is regarding the poor customer service with high customer dissatisfaction by the Radisson Blu Hotels, kaushambi, Delhi NCR, India. I am disappointed by the poor hospitality service provided by the employees of the Hotel, who have gone against what has been committed to me prior to the offer of membership. Being a member …
Complaint regarding refund from Hotel
I had booked a double occupancy room in Ocean Pearl Beach Resort, Havelock from 13 Dec 16 to 16 Dec 16 and had made complete payment in advance(Booking voucher attached). However, the trip had to be cancelled at the last moment due to cyclone warnings in Andaman islands issued by the government of India. I …
Hotel charging service charges without consent
Yesterday I went to Dhabba express at Cenotaph road, teynampet, Chennai with family for dinner. The food we took was for ?1140 and with 9% CGST and 9% SGST an additional 9% of service charges was levied without my consent and compulsorily. The bill no. Is 24 and table no was 43. It is unfair …
Restaurant charging service charges forcefully
This is to bring to your notice that I recently visited a restaurant by the name of Whitefield Social in Bengaluru with 3 friends on 12/07/2017. While reading the menu i saw they had attached information regarding additional 10% Service Charge will be charged on each bill. On reading that i called for the stuart …
Rooms not provided by hotel despite pre-booking
I m resident of Delhi Dilshad Garden. On 21 June 2017 I and my family which includes my 2 kids and my parents went to visit Chamunda Temple in Himachal Pradesh. I had booked a hotel named The Woods from online booking by V Resorts which claims to be affiliated with the hotel. Travel agent …
Forced to pay 10% service charges by restaurant
On 2nd June we planned to have a lunch buffet at Bier Garten Top. Mahadevpura bangalore. The bill was around 19000. We where shocked to see 10% of services changes put in the bill. and that to on buffet. Which is upto customer to give it or not. We did not agree to give it. …
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