Restaurant charging service charges forcefully – India Consumer Forum
Beware of making UPI payments to strangers. Always transfer money to bank account after due diligence.

Restaurant charging service charges forcefully

This is to bring to your notice that I recently visited a restaurant by the name of Whitefield Social in Bengaluru with 3 friends on 12/07/2017. While reading the menu i saw they had attached information regarding additional 10% Service Charge will be charged on each bill.

On reading that i called for the stuart to inquire about it so he told that they have put a petition for it and hence they charging, then i asked him if the government has approved it or not so he told me its in process so i told him ill inquire about it.

Then he called another guy his senior i guess who told us that their owner has told them to charge extra 10% for service charge so i didn’t argue with him and told him will see later.
So our total bill came for:
Basic amount = Rs 2700 +
10% Service Charge = Rs 270
Taxable amount = Rs 2970
SGST @ 9% = Rs 80.19
CGST @ 9% = Rs 80.19
Grand Total = Rs 3130

I wanted to inquire is it justified and the Government of India approves it.
If not how should i proceed with this. Details of Restaurant are as follows:
Whitefield Social, Mahadevpura, Bangalore East – 560048

Gaurav Chandra
Kanpur, U.P. 208001
Email: cxxxxxxxv@yahoo.co.in



1 comment

    • Samreen on 01/08/2017 at 9:57 am

    Recently visited Informal cafe here near cannaught place in Delhi.When asked about the 10% service charge they said this is our restaurant policy.We have mentioned it in all our menus.

Leave a Reply

Your email address will not be published.

Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.

error: Content is protected !!