Hotels & Restaurants | India Consumer Forum - Part 16

Category: Hotels & Restaurants

Restaurant charging more than mrp for cold drinks

Nagaarjuna Resturant Bangalore has over charged 2 cold drink bottle which were priced at MRP Rs 18 each, were charged Rs 42. On being asked to manager, Manager said we can charge anything, we can even charge Rs 80 or Rs 90 if we want. Abhishek Gupta Bangalore 560103, Karnataka Email: axxxxxxxxxxxx2@gmail.com

Cancellation charges not waived by hotel

On 22nd September i booked a room for 5 Guest’s of mine coming from Darjeeling West Bengal. It was a bad time the guest were facing, as one of the family member of one guest past away back in home town, so that’s the reason guests didn’t checked in. Where check in timing selected while …

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Hotel not refunding advance amount

I booked Hotel Palm Resort in Lataguri, West Bengal from 29th Sept to 2nd Oct& gave an advance payment of Rs2000/- also. But due to political problems in North Bengal & natural calamity, I cancelled my trip & informed to refund my money. But after repeatedly requesting Mr. RXXXp, the proprietor of Hotel Palm Resort, …

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Complaint regarding cancellation refund from Booking.com

I had done a hotel booking through Booking.com for Estrela Do Mar Beach Resort, Calangute Goa on 11/09/2017 and my credit card was debited for 23599 without a OTP the same day I cancelled my booking and got a email confirmation for my cancellation and my refund was also confirmed but now the resort refused …

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Poor service of Radisson Blue Hotel

This complaint is regarding the poor customer service with high customer dissatisfaction by the Radisson Blu Hotels, kaushambi, Delhi NCR, India. I am disappointed by the poor hospitality service provided by the employees of the Hotel, who have gone against what has been committed to me prior to the offer of membership. Being a member …

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Complaint regarding refund from Hotel

I had booked a double occupancy room in Ocean Pearl Beach Resort, Havelock from 13 Dec 16 to 16 Dec 16 and had made complete payment in advance(Booking voucher attached). However, the trip had to be cancelled at the last moment due to cyclone warnings in Andaman islands issued by the government of India. I …

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Hotel charging service charges without consent

Yesterday I went to Dhabba express at Cenotaph road, teynampet, Chennai with family for dinner. The food we took was for ?1140 and with 9% CGST and 9% SGST an additional 9% of service charges was levied without my consent and compulsorily. The bill no. Is 24 and table no was 43. It is unfair …

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