I had ordered some fishes from fisheshop.com which is an e-commerce website for aquarium fishes and related accessories (I have attached the invoice received over email). Their website claims that all orders will be shipped and delivered in 2-4 days. However, there was no update from them for 3 days and hence, I decided to reach out to them – they do not pick up calls and also do not reply on whatsapp. I have also attached a screenshot – as you can see, when I ping them, they reply ‘hi’ thinking I’m a new customer, but when I ask for the order status, they do not reply.
If you think I’m submitting a complaint very soon, it is because after researching online, I see that many others are facing the same issue They also have not specified a physical location and this entire thing looks like a scam.
I humbly request you to take proper action against such unethical companies.
Hosur 635110, Tamil Nadu