Complaint regarding non-receipt of refund from Zoomcar

This is to bring your kind attention that I tried booking a car in zoomcar app on 7th May 2020 and due to technical issue the booking was not completed. I tried reaching zoomcar customer care but due to Covid-19 lockdown I was unable to connect. However, I managed to connect with Zoomcar team (Rxxxxh Nxxxxj) in the month of June 20 and he committed to refund ASAP. But later there was no response after that I connected in Twitter Official Page where I was committed that refund will process in the end of Aug 20 but no one serious. I feel I won’t get the payment as no one is positive towards refund.

Please help me in this regard.

Pranaya
Bangalore 560075, Karnataka
Email: sxxxxxxxxxxx5@yahoo.com



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