This is to bring your kind attention that I tried booking a car in zoomcar app on 7th May 2020 and due to technical issue the booking was not completed. I tried reaching zoomcar customer care but due to Covid-19 lockdown I was unable to connect. However, I managed to connect with Zoomcar team (Rxxxxh Nxxxxj) in the month of June 20 and he committed to refund ASAP. But later there was no response after that I connected in Twitter Official Page where I was committed that refund will process in the end of Aug 20 but no one serious. I feel I won’t get the payment as no one is positive towards refund.
Please help me in this regard.
Bangalore 560075, Karnataka