Complaint against Indigital cable service provider

I would like to complaint against our cable TV operator who is getting so much greedy since one year.

We are using indigital cable service. They make fool of us every 2-3 months making set-top box inactive from mbackend. Charge money n do not give receipt. On asking for receipt they used to speak in high voice.

After trai latest regulations of standard channel packs, he is not giving us the same.
For example- in star value pack of Rs49/- for 12channels, he told us to select only 5 channel.

He hiked standard rates for every company made packs.

Please look into the matter and do the needful soon.

Surbhi Jain
Shanti Nagar, North West Delh 110035

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