complaint against Pinktonic, Arya designs, Katargam Surat

Complaint against Pinktonic, Arya designs, Katargam Surat

I placed an online order of 2 dresses with Pinktonic, Arya designs , katargam, Surat on 1/4/2021. One piece was delivered defected so I asked for refund/ exchange. They asked to courier it back to me. I sent the courier with my money Rs. 300/- (receipt attached).  For delivery of new dress again I transferred  Rs 250/- extra. She assured she has sent a courier but she never couriered any dress. I have made multiple calls, dropped msgs on what’s app since 7 months. But no reply. Kindly look into it.

Aurangabad 431001, Maharashtra

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