I placed an online order of 2 dresses with Pinktonic, Arya designs , katargam, Surat on 1/4/2021. One piece was delivered defected so I asked for refund/ exchange. They asked to courier it back to me. I sent the courier with my money Rs. 300/- (receipt attached). For delivery of new dress again I transferred Rs 250/- extra. She assured she has sent a courier but she never couriered any dress. I have made multiple calls, dropped msgs on what’s app since 7 months. But no reply. Kindly look into it.
Aurangabad 431001, Maharashtra