Complaint against Reliance Digital for non-delivery

I have ordered a Logitech headset on 17 June 2020 and till now it’s not delivered to me. So many time I have called your customer care but no body is giving me right information. I have even asked to cancel the order but even the cancellation has not happened. Every time I have been given the false hope that I will get a call back within 24 hours or I will get the cancellation confirmation, but all is just fake promises from Reliance side. I have even formally raised the complaint but still no response. I am very much frustrated and feel like I am banging my head on a wall call Reliance digital. I am not sure what to do and I cannot expect such an unprofessional attitude from Brand Like Reliance. I am pleading you to please look into this matter and either send me the headset or cancel my order. I have again today called the Reliance Digital customer service and raised the complaint.

Malik Rehan
Yari Road, Mumbai 400061, Maharashtra
Email: rxxxxxxxxxxi@yahoo.co.in



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