Complaint against Sify Net Side Point

Complaint against Sify Net Side Point

So this internet provider is from Hisar haryana. During lockdown( in June) when I had to do work from home we contacted him through common friend and he told like they are importing Airtel wifi and took installation charge of 5500 which he generally takes 4500 but due to lockdown they increased it to 5500 which I paid. But the problem started Just after 2-3 days either the internet was too slow means .09, .10 Mbps speed on speed test and not able to anything or complete internet gone. But in initial first month I used to call him and he used to respond and fix it within a day and probably agin after 1-2 days same issue. But I continued it in July also because I had paid this 5500 rs installation charge where he gave a locator router ver cheap of price not more than 400 and that too a used one. But since July after any issue his response was getting delayed and though we had to pay him on start of every month so in Aug he was not responding at all neither on mobile nor on whatsapp. I have the screenshots of all his chat and calls unanswered and also googal pay screenshots as well. I want to file case against him so that nobody gets cheated like this here in hisar where people are very less aware of Internet usage and all. His company address:- Sify Net Side Point SCO Govind Nagar, Hissar – 125001 (Near Dabra Chowk)

Suresh
Hisar 125001, Haryana
Email: 2xxxxxxxxxx9@mnit.ac.in

 



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