Complaint regarding Air India refund due from Flipkart

Complaint regarding Air India refund due from Flipkart

IT has been more than 115 days, i was promised and i am eligible for full refund according to DGCA policy of cancellation under 24 hrs. this is validated by mail by the airline .
I booked  flight of airindia for my mother from flipkart for patna to mumbai on 15th march 2021′
only deadlines are given whenever asked about update and none of the deadlines are fulfilled  till  date.
Refund application was asked to raise from flipkart to claim full amount, i have shared all the proof to the flipkart through mail  on 30th april 2021and they validated that too.
and they raised the (RA)refund application after 2 months delay ,RA number: 4001129387
and i was asked to wait 15-30 days from date 13th june 2021, but now flipkart is saying the RA is expired and they are raising new one and i have to wait 120 days more.
the question is when i  am eligible for full refund then why i am asked to wait for 240 days and yet 7rs only is refunded against 4265rs.
this is mental torture and completly unproffesional behaviour fro flipkart travel.
unnecessary delay

Shobhit
Patna 800024, Bihar
Email: sxxxxxxxxxn@gmail.com



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