Complaint regarding biriyani from Royal Indian Restaurant

Royal Indian Restaurant is a renowned biriyani shop of Kolkata . 24th Apr we were going to give an order of  4 packs of mutton biriyani for takeaway .  one of their representative insisted us to take one pack of Royal spl biriyani . so we had orderd for 3 packs normanl mutton biriyani and one pack spl.  after bringing home we found that the spl  pack was full with only Biriyani rice .. not a single pc of mutton was there. I called them and inform the matter, the person who picked up the phone just denied and talked  very rudely , and when i was giving him the bill details he just disconnected the phone . Yesterday my husband personally visited that shop for the complain ..they just ignored…
i think it is their regular practice and they had cheated us intentionally , otherwise the person who picked up the phone should enquire about it before replying …. i am very much hurt about their behavior ….  i will expect you will take proper action so that further they cant be able to cheat any customer..

SOMA PAUL
CANAL SOUTH ROAD, KOLKATA 700105, West Bengal
Email: sxxxxxxxxx4@gmail.com



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