Complaint regarding emi offer from snapmint – India Consumer Forum
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Complaint regarding emi offer from snapmint

I wanted to purchase a phone without credit card on emi , so I used snapmint. Before completing the downpayment they call me and I can also call them but after paying the downpayment worth rs.5500 I am unable to contact the snapmint and they are also not contacting me Snapmint such a fraud finance company.

Mohit Kumar
sarojini nagar, New Delhi 110023


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    • anil on 03/04/2018 at 8:44 pm

    Hi Mohit,

    Just came across this message. I am from Snapmint and would like to take this up. Is the issue still there ? If yes, I request you to drop an email on with registered mobile no.


    • Lorenzo on 27/04/2018 at 4:09 pm

    Hi Mohit,

    Did you get the product? Or snapmint screwed you up?

    • Md Mashkoor Alam on 14/10/2018 at 11:06 am

    Hello Mohit,
    I also not getting any call from Snapmint after or befor downpayment.

    What i do.

    • Mohit on 15/10/2018 at 11:55 pm

    I contacted payment merchant and request them to refund my money then I received a call from snapmint … At last my money was refunded. I recommend not to trust any online finance company

    • Yogesh jadhav on 06/06/2019 at 2:57 pm

    I want to close my account how it close pl gide

    • Arif khan on 11/07/2019 at 12:44 pm

    sir, mene aaj subha Samsung A20 mobile order kia hai.
    ab wo kb deliver hoga date to btaiye.

    • Srinivas on 25/07/2019 at 3:46 pm

    Some unknown people are doing a fraud in the name of snapmint. They are asking to pay the downpayment first and saying that the product will get delivered in two days. this is completely fraud activity. They are sending mail from snapmint1[@] they are asking to pay through google pay. I got a call from this number now. 8057964125. In true caller it is showing name as Yxxxxh Dxxxxxr. and another fraud person number is this 8826778405. His name is Vxxxd. He called me back about this two weeks back. He asked my complete details over phone. But at the time he forced me to pay the Downpayment through Google Pay I doubted and didnt paid that amount, again today another guy called me and asking me about the same. Dont know how many people have been paid to these frauds. It is the time to snapmint and cyber police to awake stop this fraud activity and help innocent people for not losing their hard earned money.

    • Kandarpa Deka on 31/07/2019 at 4:07 pm

    I wanted to purchase some pc accessories so I used snapmint but after paying the down payment it shows as order verification pending.I wanted to contact them but they don’t reply anything

    • ICF on 31/07/2019 at 9:40 pm

    Please submit your detailed complaint at for necessary processing.

    • Goutam on 04/08/2019 at 12:42 am

    I want to know that after completing all the terms and conditions how much time it takes to deliver the products to us..

    • rahul parmar on 09/08/2019 at 3:45 pm

    i ordered phone from snapmint and its been 5 days i get no update of phone. I also paid 99Rs. of downpayment. I got only one mail tha t saying your order has been processd and nothing.

    • suman dey on 09/08/2019 at 10:47 pm

    what had happened ,,,no responce neither any messages regarding my product..if nothing happens within two days…then refund my downpayment,,otherwise i vl look down on this matter very hardly…

    • Mohanraj on 12/08/2019 at 7:20 am

    Sir my account not debit my due date 10/08/2019 two days passed

    • ankush saini on 14/08/2019 at 12:54 pm

    this is totally fraud..they are collecting money from people at the name of downpayment….fraud company..

    • Shahwez Ahmad on 23/08/2019 at 12:09 pm

    Verification pending what’s the solution

    • Veerender on 23/08/2019 at 10:39 pm

    I am trying to contact the company
    from 4 days regarding loan but neither they contact the customer nor they reply to mail fraud company

    • ICF on 24/08/2019 at 1:17 pm

    Please submit your complaint at

    • ICF on 24/08/2019 at 1:18 pm

    Please submit your complaint at

    • Faheem Baba on 03/09/2019 at 12:10 pm

    @ srinivas. Guys it’s a scam …I also got tricked ….aise forum pr lilkhne se kya hoga …we should get justice ….plan banao salu ko ache se sabak sikha do ……..their confidence is good because our laws aren’t strong …let’s make them feel something worst now …reply to the comment and tell ur views

    • Ronesh Sarma on 06/09/2019 at 4:03 am

    How , does snapmint work , after taking the downpayment they deliver the product or , they process the application , and then approve and give the product

    • Aarush Mehta on 15/09/2019 at 11:21 pm

    They deduct a downpaymt from my account also.And they no contact me and they are my order is keep in document pending .and my 99 rupee is no t refund. I want my refund

    • Soumya saswat nayak on 02/10/2019 at 1:13 pm

    How to contact customer care ??

    • Viral kansara on 09/12/2019 at 9:21 pm

    My complaint is continue within one month but not a solution snapmint has extra amount deducted with emi and not refund the charge this mistake by snapmint employees sayna she did not listen to me

    • Mir Sakil Ali on 06/01/2020 at 5:27 pm

    My order is return.and my money is not refund.

    • Anuj sharma on 11/03/2020 at 8:06 pm

    My parcel is out of stock to mera product kb tak aayega tell me about it and soon

    • Nehale on 11/07/2020 at 1:11 pm

    yes it is a FRUAD company. I experienced the same . however my amount is 16000.

    • manoj jain on 26/08/2020 at 4:24 pm

    i am purchase new samsung galaxy m31 ( 6 gb ram wo 128 gb memory ) mobile 14/08/2020 snapmint online company but mobile problem same day i complan 5 time in 17/08/2020 to 25/08/2020 but not problem solve

    • ICF on 27/08/2020 at 7:42 pm

    You should submit your DETAILED complaint at

    • Saurabh kumar on 07/09/2020 at 10:24 am

    I wanted to purchase alexa echo dot(3rd gen) on emi so i used snapmint but after completing my down-payment of worth 449 rs, I’m unable to contact snapmint and my order is not confirmed .it’s a totally fraud finance company, i try to contact with snapmint from many days but unable to contact so please help me regarding this.

    • kapil patel on 12/10/2020 at 10:45 am

    i order printer from snap mint paid down payment but product is out of stock and its been 1 week but not able to contact snapmint

  1. I order washing machine from snapmint but i cancelled the order i have paid down payment 3003 but i cant get refund from 1 week and nobody contact me from snapmint so i want my refund plz

    • Taraprasad Behera on 13/01/2021 at 11:06 am

    I also pay down payment at 02/01/21 But till not received my praduct, when i checked there re show product is out of stuck, please cancelled the on going application with refund money

    • samuvel on 03/02/2021 at 6:45 pm

    I have paided down paayment but i still my product was no dispatched please do something

    • Salman on 18/02/2021 at 2:42 pm

    I ordered a product that is currently not available how can I contact snapmint

    • Ashish on 19/02/2021 at 8:33 am

    I had order a product from snapmint. And I had don’t down payment… But product didn’t courier by snapmint… Amount deducted from my account…

    • Amal on 26/03/2021 at 1:16 pm

    Where is my oder

    • Shashikant on 05/04/2021 at 4:50 pm

    Hi team as i have completed my all steps required for EMI however my my process is stuck at verification process. let me know best can be done.

    • Jayendra singh on 18/05/2021 at 10:26 pm

    Sir mene loan nahi liya h fir bhi mere sibil me loan dikha raha h usko kese delete krwaye

    • Rashmi Shahane on 04/10/2021 at 11:55 am

    My order is in process since many days my down payment is completed the company snapmint is not responding since 3 days iam trying to reach them if you cannot process the order then cancel the order and refund my money snapmint

    • Preetam singh on 07/10/2021 at 4:44 pm

    My order is not seller confirmation yet what id my order id is 2261402 i will already pay 3000 as dowanpayment

  2. Hello Dear Sir/Madam,

    I am Amit Vishwakarma, Just to bring your attention on this that the Snapmint had charged me a penalty of 551/- Rs I don’t know why this had been changed to me and the Amount have been debited from my bank account.

    Requesting you to please check my account, I want my debited money back.

    I have also attached the screen shot of the same.


    Thank you for your time and consideration.

    Amit Vishwakarma.

    • Manish Maity on 10/12/2021 at 9:48 am

    when i try to oder why snapmint want 2 months advance emi ?

    • Kamalanathan on 03/05/2022 at 5:22 pm

    I did not received any Products from godrej.
    Godrej company executive Joseph applied loan and got approvals with Snapmint. Past 7 months Snapmint company unwanted sending daily 2 threatening messages and spoiler my cibil score.
    I did complained to godrej company from bottom to Director level. No use.
    Snapmint tieup with godrej old stocks selling process.
    Executive didn’t revealed truth about manufacturing date and months. If you not taken their old Products of company they will spoil your cibil score and peace of mind and sending threatening messages as customers made defaulters

    • DILIP KUMAR on 20/08/2022 at 4:02 am

    hi sir

    my name is dilip kumar i ordered redmi not 10s phone
    but it status i out of stock h or i
    made 1800 down payment but no response received
    what snapmint thief h what….

    • Malemnganba Lourembam on 15/11/2022 at 9:24 am

    I try my samsung mobile loan to snapmint and pay downpayment after then snapmint deliverd my product without any unwanted matter

    • Kailash chand on 23/11/2022 at 8:22 am

    I ordered truke S1 buds on emi flipkart throug snapmint on 19 November but till yet not come to me …and no call from snapmint no contact no. For help.
    I m disappointed
    Yes afcourse mene pehle bhi order Kiya tha metlek buds uski quality b good nhi ty ek buds me kam bass volume ata ta ….
    I hope apki bar esa nhi hoga .
    please sir or madam help me i have to go out of city

    • Azhar Shekh on 08/03/2023 at 10:17 am

    I had purchase a product through Snapmint on EMI and I paid my all EMI on time and that loan was closed and I have a NOC certificate but somehow it’s not close on my civil score and that is affecting my civil score so kindly please close that account as soon as possible.

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