Complaint regarding empty box received from Nykaa

I had ordered a Gucci Perfume from nykaa on 21st September. However on 22nd September when the parcel was delivered, it was empty and there was no perfume inside. I have been constantly mailing their customer support but have got neither any refund not any reply from their end. My order no. is – NYK-17xxxxxxxxxx5.

Tanish

Kolkata 700055, West Bengal

Email: txxxxxxxxxxx9@gmail.com

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Complaint regarding empty box received from Nykaa

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