Complaint regarding error in Dish TV set top box

Today I have recharged my dish TV acc with the amount of 2268 with 6 months free benefits as per directions of Dishtv customer care. When I recharged my Dishtv account and inserted my viewing card in setup box and it shows error 201 when I seen errors subsequently I called to customer for solution and they advised me to go Dishtv dealar nearer to he could pair the box and card, after receiving advise I rushed to spot and I disclosed the problem before them but they refused and told we couldn’t pair it you buy new one setup box. Then I again called to Dishtv customercare they insured me to resolve the problem but they don’t. After this they told me that we transfer money to someone account accordingly I communicated all recharge details as well as secreen shots. But nothing has been done yet. Dishtv customer care has deceived / misguided me. your are requested to take necessary action against the defaulters and resolving my problem. Vc number 01516165801

Mohammad Ashraf
Sudergundv, Srinagar 193302, Jammu & Kashmir
Email: aXXXXXXXXXa@gmail.com



1 comment

    • DishTV on 31/01/2018 at 3:08 pm

    Dear Mohammad Ashraf,

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV

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