Complaint regarding failed BSNL recharges - India Consumer Forum

Complaint regarding failed BSNL recharges

I recharge my brothers mobile 2 times from the online BSNL protal and both the time amount get deducted from my account but mobile recharge was not successful, ultimately he had to recharge his mobile from store but the deducted amount is till not returned back to my account. Both the recharge was of 339/- rupees each.

reference number for the same is :


Date: 25th July
Mobile number-9xxxxxxxx4
Time 14:54 and 15:02

BSNL Recharge URl :

And later on i got success recharge mail but still recharge was not successful. even i mailed to the support team(portalhelpdesk[@], but till now they haven’t replied. i have faced similar issues earlier as well but the amount were small so i didn’t enquird much.

But this type of activities make us believe that we should never recharge from any of such portal.

Could you please provide this information to the appropriate authority and do the needful so that they can return my hard earned money back.

Karuna Nidhan
Pune 411035, Maharashtra

Leave a Reply

Your email address will not be published.

Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.

error: Content is protected !!