I booked 4 tickets of Alliance air flight 9I-698 from Prayagraj to New Delhi on 21st Aug, for travel on 3rd Sept, After making payment of Rs. 17,938/- by Net Banking. I received a message that “booking could not be done and ‘The amount of Rs. 17,938.00 has been refunded as eCash to your yatra account and You can use this eCash now to continue with your booking. Login & Continue Booking”
When I tried to book the same flight again within a minute to use the e-cash, yatra site came up with message that price of tickets have been raised by Alliance air by Rs 2500 /-. I then booked tickets for same flight on Make My Trip for Rs 17707/- within next 2 minutes.
It is a shame that a company claiming to be premier online travel agency and travel search engine has stooped so low that it has started conning the customers in the name of faster returns and peltry additional e-cash.
Basant
Prayagraj 211002, Uttar Pradesh
Email: sxxxxxxxxxxm@gmail.com
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