Complaint regarding Iphone 7 performance and service support - India Consumer Forum

Complaint regarding Iphone 7 performance and service support

I bought this Iphone 7 on 19 Feb 2017 at 70,000/- and soon in two months the headphones stopped working I took it to the apple service centre and they said we cannot do anything even if it was under warranty. You buy a new one. later with iOS 11 + updates the phone starting heating up tremendously. and it started hanging a lot, auto reboot started too. and just few days back the ear piece has sounding too low to heard and they asked me to get the entire screen replaced at the cost of 15315/- When we buy an Phone at such a high cost you expect it to work properly as you pay atleast 5 times more the money than anyother phone. Apple should maintain its quality. I have received a faulty piece. It is totally un acceptable.

Sanchita Gholap
Dombivli west, Maharashtra

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