Complaint regarding Louis Phillips sweater – India Consumer Forum
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Complaint regarding Louis Phillips sweater

I have purchased a LP sweater from LP store Elante mall Chandigarh on 26th Jan. 2018. After few days I noticed threads comes out from inner side of sweater near to neck even I didn’t wash it.

I visit LP store NCM mohali near to me and make them aware all the things what had happened to this sweater.
Mr.Rahul Manager LP store NCM has send this sweater for quality check and mentioned few remarks. This sweater reached LP office/store on 15th Feb.2018.

LP didn’t quality check this product before delivered from warehouse to LP store’s.

It’s a manufacturing defect that’s why threads comes out from inside of sweater.

Yesterday, on 25th Feb. They returned my sweater to store by not giving any proper explanation. Even their costumer care didn’t any explanation to me about their product.

I want this faulty product to be replaced or refund my money. In future I dont buy any LP product and say to other’s also.

LP only play with costumer money by selling faulty product and didn’t refund if fault has noticed in their product.

Jass Singh
Chandigarh 160014, Chandigarh

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