Complaint regarding non-delivery by online shopping portal

I have ordered garments from YNR lehenga on 12 July 2020 of rs. 598. But till now they neither deliver my products nor refund my money..When I asked them to refund my money then they provide a google form of money refund policy and when I filled it, my all amount from thr account has been deducted..Now they are not receiving my call and also not responding me on email and not on messages.

New sohbatiyabagh, Allahabad

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