My self purchased ayurvedic medicine from Visakhapatnam & doctor send medicines thru DTDC courier at Visakhapatnam. The courier was sent on my spouse name, booking date was 15th Apr 21 where as till date we have not received the courier but in online the status of courier was mentioned as delivered. Self & doctor made several request over phone & emails even we have given several complaints with DTDC, every time they are saying different reasons and in last conversation they said they have handed over the courier to security person but we don’t have security guard at our home. After this conversation self informed about non availability of security guard at our house, from then we have not received any conversation from DTDC. more than two months passed, still we have not received our medicines. Cost of medicine was Rs.2,005. All supporting documents like date wise mail conversations, payment confirmation, other supporting documents attached for your reference. Request to check & do the needful.
Kanchipuram 631502, Tamil Nadu