Complaint regarding non-delivery of order by the tailor - India Consumer Forum
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Complaint regarding non-delivery of order by the tailor

I had visited this tailor on 17th Feb 2024 for stitching services for 2 blouse pieces – neon green and neon orange.
I had clearly asked her by when will she be able to give them to me.  She asked me” by when do I need it by” and I clearly mentioned that I need it by 25th. So very confidently she said ok, come on saturday and pick it up i.e. 24th Feb 2024.
I had messaged her and called her a few times on 24th Feb to check if the roder was ready.  She didnt answer right away and later answered to inform me that it wasnt done yet and that she will give them to me on 25th Feb by 8 pm, so I can schedule a pickup form her shop.
On 25th Feb, I would have called her about 33 times from 7pm asking if the order was ready or not.  Not even once did she respond and I left whatsapp messages to which she didnt respond to my very clear query on if my order was ready. I even told her on whatsapp to give me blouse pieces back at least as I needed them and the messages are being read but there is no response from her.
If the service cannot be provided in time , I understand but they cannot not respond and with hold my own personal belongings – this way Ic ant even go to another place nor can I have my items back!!
Ragini
Bangalore 560043, Karnataka
Email: rxxxxxxxxxxa@gmail.com


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