Complaint regarding refund due from Amazon

Complaint regarding refund due from Amazon

I have ordered 4 products from Amazon and return them as product quality was poor, Amazon picked up products from me and told me to wait after that, they continuously, kept me waiting by giving different reasons every time.
Later they sent me mail that my refund is issued, but I haven’t received any refund in my account, now they denies refund without any reason and not refunding me
Though it’s visible on app the money is refunded but nothing received to me yet

Jaipur 302012, Rajasthan

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