Complaint regarding refund from Snapdeal - India Consumer Forum
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Complaint regarding refund from Snapdeal

I purchased 2 Nike shoes and was not satisfied with the product and suspected if they were genuine as there were no tags on shoes. When i raised request for return, it was accepted but suddenly after 2 days i got msg that it is canceled with following reasons mailed and communicated by Escalations team:

My account failed with internal checks and my account will be suspended. I have made full payment and now they are not returning the product and refunding it. The policy they claim is internal and they are cheating the consumer with their money. I was eligible for return and refund as per the policy mentioned in their website.

Taking legal actions.

Sowmya C.H.
Bangalore 560071, Karnataka
Email: sxxxxxxxxxxxu@gmail.com



1 comment

    • snapdeal on 06/09/2017 at 3:50 pm

    Dear Sowmya,
    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
    Regards,
    Team Snapdeal

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