Complaint regarding service from Splendid Tour

Travel agency has taken Money but not given confirmation of flight ticket and hotels. Splendid tour has taken Money for booking of flight and hotel but not given confirmation till now . 2-3 days they communicated politely but now not answering phone calls and if answering communicating rudely.I have paid 5000 + 24000. I am attaching invoice of payment. Agency account details

Bhavin Shah
Mumbai 401105, Maharashtra

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