The email is with regards to complaint for fake information provided to me by Tourism Tree Pvt LTD. I have made the booking for Andaman holidays from 18th Feb 2018 to 23rd Feb 2018. I have contacted Mr Nxxxi and Miss Rxxxxxa of this firm. They have given me package of 36000/- of which i have paid 10000 in advance. Attached is the receipt of the same. They have provided me the list of the hotel which i have chosen for stay in Andaman, but not the hotel voucher.
I started contacting them both on 1 week of feb for other information like who will come for pick up and hotel voucher etc but they have not provided either of the information. I have send chaser email to Nxxxxi but still no response.
On 17th Feb on the date of journey i contacted Mr Sood whose no i got from the booking receipt he provided me Mr Axxxxxk Cell no.
On the same day i made several calls but Mr Axxxxxxxk kept on telling me that i will just send me confirmation,
My flight timing was 6 pm but still no one from Tourism Tree Pvt Ltd Have given me any details. Finally Mr Axxxxxk at 7pm asked me to make my pending payment of Rs 26000. It was not possible to make payment at that movement of time as i have already taken a flight so i told him that i will make payment once i reached hotel.
But no one have came to picked me from Airport and also hotel was not booked. It was very diffcult for me to search for a hotel in new state. Tourism Tree have not done any booking but just taken my money.
Because of them i have missed many destination and also paid extra on other booking. Attached is few document for your reference. They should be pay me fine for this for there negligence.
Takpada, Mumbai 400059, Maharashtra