Complaint regarding Sony Xperia service - India Consumer Forum

Complaint regarding Sony Xperia service

My sister brought a sony xperia xa ultra phone worth Rs 28000 on 11/01/2017, she had a screen problem on her phone 1 month ago. when she go to the service center they ask Rs 6500 for repairing the mobile. but my question is why should i pay money on a product which have warranty? please help me on this matter because 28000 and now 6500 is big amount for us. i upload the bill of the product.

JHANJRA 713385, West Bengal

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