Complaint regarding Tikona service - India Consumer Forum

Complaint regarding Tikona service

I’m living in Vasundhara Sector 5 (Ghaziabad) and I’m using Tikona’s Internet service since July 6th. Since then I almost call them on daily basis and they put my connection for observation for 4 hours and then it gets resolved. I suffer on daily basis. Daily at odd hours my connection goes off. And the customer support is making excuses like sir all of the people in your area are facing such issues. Seriously I’ve nothing to do but to call their customer support and waste my time. Pathetic! Thinking of going to consumer court.

Sudhanshu Ranjan
Ghaziabad 201012, Uttar Pradesh


    • Tikona Care on 14/09/2017 at 5:10 pm

    Dear Subscriber,

    Greetings from Tikona,

    We have noted your post. In order to assist you further, we required your registered contact number or Tikona Service ID.

    Request you to provide required details at the earliest to look into your concern and provide prompt resolution.

    Tikona Care.

    • Tikona Care on 07/10/2017 at 4:21 pm

    Dear Subscriber,

    Greetings from Tikona.

    We have not received your information; hence we consider this case closed from our end.

    We now request you to share your detail on official Tikona Forum-

    Tikona Care.

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