Deduction from main account by Idea even after data recharge - India Consumer Forum

Deduction from main account by Idea even after data recharge

I am Idea customer 9xxxxxxx7 since 2011, yesterday I recharged for 202 rs with offer of 1 GB data + free unlimited STD and local call. but after some calls i found that Idea deducting the call charges even the plan is active. I contacted customer care they accept their mistake and said me problem is resolved. But after that also they are deducting my balance on every call. I am very disappointed by such unethical practice by Idea

Akshay Malpure
Dhule 424001, Maharashtra
Email: axxxxxxxxxxe@gmail.com



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