I ordered a shoe size 42. I received the shoe today, but it is not size 42. My online request no is – 2xxxx5
Size reads 42 on the product, but it is much larger. According to your chart, 42 is number 8. I checked at the woodland showroom before ordering and they suggested 42 cm (no 8) is the size of my shoe.
At the Woodland store (store code – W091), I tried to exchange the product, but the store refused and suggested that if the size was listed as 42, I should order 41.
Sorry to say this, but I am very disappointed with the purchase and would like a refund, not an exchange.
Please do the needful.
Bilaspur 495223, Chattisgarh