Double parking fee charged by Uber - India Consumer Forum

Double parking fee charged by Uber

I get a Uber ride from howrah railway station to Khardah rabindra bhavan. At starting drives asks for toll which was rs 60/- and I gave the same. Further on my completion of my trip it charged rs 386/- which includes that toll of rs 60 /- which I paid at howrah station. At my drop location the invoice was not showing in my mobile so I have to pay according to the driver and he show me the amount is 386 and as the driver is on a hurry he take the cash and run away. After he left the place I was able to view my invoice of that particular trip on my Mobile and it shows rs. 386 which includes rs 60/- for toll.
I get back to uber many times with the said issue of refund but every time they come up with different excuses. Finally I am here to raise my voice. Invoice copy of that trip was attached for your reference. Please look into this matter as per your official procedure.

Priyanka Roy
Khardah, Kolkata 700117, West Bengal


    • Uma Debnath on 03/10/2023 at 7:20 pm

    I have expirenced the same twice. In both cases I was returning from Howrah station in this year by Uber. The driver assured me that they ( i.e man and company) are not charging me falsely but later my bill shown Rly Stn Charge of same amount which I had to pay in cash at the time of leaving parking. The most frustrating point is that on search I do no find any contact no of the company in the App.

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