Empty parcel delivered by Snapdeal vendor - India Consumer Forum

Empty parcel delivered by Snapdeal vendor

Ordered for item cartridge xerox 3220/3210 amount of rs 1499 it was delivered on 10th july via xpressbees courier on the same time i open it & found their was only bubble packing inside the box instead of xerox cartridge. i was shocked to see that. whole product is missing . so i reported the delivery boy about the same on spot , he told me to report the issue to snapdeal, only they will help you.
after so many time to write complain on help@snapdeal.com the reply i got is thanks for writing us we are working on your query, get back to you within 24-48 hours this time never came by snapdeal to resolve the issue .

even pickup was arrange so many time via nuvoex courier but they failed every time to pickup the product .

today ( 27th july )the ecpm courier person reached to pickup the box which have on( missing product) as reported bubble packing only in it. he refuse to pickup the box saying empty parcel can’t be reverse pickup from ecom courier side , contact snapdeal for it .

I want the resolution . money back as now

Nishant Dawar
Hansi 125033, Haryana
Email: nxxxxxxxxxxx9@gmail.com

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