Flipkart cancelled my order without asking customer – India Consumer Forum

Flipkart cancelled my order without asking customer

I had bought mobile on exchange and delivery was scheduled on saturday. Flipkart guy came on thursday itself to deliver mobile. Mobile to be exchanged was not at home. Neither I got any message that mobile will be delivered today.

I told the Flipkart salesman that mobile is not at home and scheduled delivery was on saturday. If you are delivering early then you should inform by message or call so that customer can arrange something. Flipkart guy agreed and he said he will come on saturday after 2 p.m to deliver again, If any call comes from Flipkart you just say that delivery will happen on saturday.

I didnt get any kind of call. And next day I am seeing my order in cancelled. I am getting messages of money is refunded.

Now I have not told to cancelled the order and Flipkart salesman also agreed that he will come again on saturday then why Flipkart company cancelled the order.

Now they are telling me reorder again but i am not getting that discount on phone. and I asked them to go with the original order again and they are denying and saying that it is not possible.

#Flipkart should issue my order again with the old price as they have cancelled the order for their own mistake.

Mitesh Trivedi
Mumbai 400101, Maharashtra
Email: mxxxxxxxxxx0@gmail.com

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