On 17 Dec 2019, I received a call from +917xxxxxxx2 Number, on my mobile number +918xxxxxxx1. While I was busy in office working on important reports preparation work. He introduced himself as Mr. Sxxxxxxh calling from Shine.com a recruitment agency and informed me that they are going to refund money back as they are not able to provide the service for which I had paid them in the past.
Mr. Sathish had asked me to fill an online form so that they can process the refund and asked to open www.shine-listing(dot)com website and fill an online form (where in details of my address and phone no. were entered by me). Mr. Sxxxxxxxh informed me that after filling the form I will receive a reference number on my phone which I need to tell him. As informed by Mr. Sxxxxxxxh after I entered my phone number I received a number to my mobile number, as I was busy in my work without checking, I told the number to him on phone. Similarly I received numbers to my mobile again which I informed him, like that I told numbers to Sathish 3 times, after that I started getting messages and phone calls to my mobile. So I suspected and checked my Bank account online at the same moment and found that instead of receiving money to my account, money is being withdrawn from my Axis bank account.
Later when I checked my mobile number, I found that the numbers which I informed to Mr. Sxxxxxxh were OTP’s. On the same day (17 December 2019) we (both my wife and me) informed the bank, online transactions and debit card transactions of my wife account and my Credit Card were blocked immediately after reporting the fraud. We found that the payments had been routed via PAYTM Mobile Solutions Private Ltd (Merchant). Amount withdrawn from my account is Rs 40,000.00 /- and from my Wife’s account is Rs 83,997.00/ – , thus total amount of Rs 1,23,997.00 /- has been withdrawn.
I hereby kindly request you to look into the matter and enable us to get the amount back. we have already submitted the documents to the local Police station to lodge a case and also filled in Consumer Holder Dispute form to the Axis Ban, However we have not received any feedback on the matter still now.
Sir I request you please help me in sorting out this issue and help us receiving back our hard earned money.
Maharastra, Navi Mumbai