Money loaded in PhonePe wallet unable to withdraw

I had loaded ?6800.00 in month of July 2019 in PhonePe wallet later on the payment failed hence I paid him cash from then till now I am trying to withdraw money but phone pe is not allowing because they are setting up KYC for the wallet its 6 months and they are still not given my money back neither any KYC centers have been set they are using my money interest free.

Siddharth Patil
Pune 411019, Maharashtra

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