No support from Yatra on changed China Eastern airlines timings - India Consumer Forum

No support from Yatra on changed China Eastern airlines timings

I am scheduled to fly: Kolkata > Kunming > Vancouver > Edmonton on 19th August. Majority of this travel was on China Eastern airlines which suddenly changed the timing of its flights. did not bother to tell me about this change. Luckily, I got the information from somewhere else and got a new travel summary sent to me by Yatra.

However, this travel summary is incorrect and does not match with the actual e-ticket issued by China Eastern airline. If I were to travel as currently scheduled, I am sure to miss my last flight (Vancouver > Edmonton).

I have pointed this to Yatra, but they are now avoiding my calls. My flight is only 5 days away and I am in a terrible situation without any help from their end.

Vishruth Kajaria
KOLKATA 700029


    • Yatra on 16/08/2017 at 10:06 pm

    We have received your query and we will respond to you at the earliest. Best Regards, Yatra Care

    • Yatra on 18/08/2017 at 4:55 pm

    Dear Kajaria,

    We would like to inform you that your query has been resolved and updated E-ticket has been sent on your register mail ID, for any other assistance feel free to contact us.

    Best Regards
    Yatra Care

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